World Voyager
DOCTOR Quark provides an English-speaking doctor on board who manages a medical clinic stocked with a supply of common prescription medicines and basic first aid equipment. If you are under regular treatment for any ailment, you must bring a sufficient supply of medicine for yourself. We cannot accept responsibility for not having a specific brand or type of drug on board. Should you fall ill, the doctor will refer to the medical forms that you completed and returned to us; therefore it is vital that the information you provide is complete and accurate. MAIL Sending polar mail is still a rare and memorable way for loved ones to receive a memento from your voyage. Mail may be posted from the ship and will be charged to your on board account. Please deposit your mail at the expedition counter with your cabin number and name noted clearly in the upper right hand corner of each card or letter. If your voyage visits a research base, we may be permitted to leave mail. If we are unable to post the mail during your voyage, staff will attempt to do so on subsequent voyages. Please note, delivery can take many months and cannot be guaranteed.
STAYING IN TOUCH WHILE ON BOARD When you are not busy exploring the natural beauty of the Polar Regions, you may have the ability to make phone calls, check emails and use the internet while on board.
Onboard Procedures
WATER All passengers receive an eco-friendly, reusable water bottle in their cabin upon arrival. You can refill your water bottle at any of the bars on board, or at the self filling stations on Deck 4 across from the Polar Boutique. ONBOARD ACCOUNTS To make things as stress-free as possible, items you purchase from the Polar Boutique, lounge or bar (including drinks) are charged to your ship account. Cabin charges can also include laundry, postage, communication charges and adventure options booked onboard (space permitting). Payments of shipboard accounts are made towards the end of the expedition, at the reception area. The US dollar is the standard currency on board. You can use cash, Visa or MasterCard credit cards to pay your shipboard account. Personal checks are not accepted. Note: If you are sharing a cabin and would like separate accounts, you must advise reception. GRATUITIES We understand this is a very personal subject and whatever amount you give is at your own discretion. As a guideline, we suggest the amount of US$20 to US$25 per traveler per day. At the end of the voyage you will have the option to charge a gratuity amount to your onboard account, or to place cash in an envelope. Gratuities are shared among our hotel and expedition team members. ANNOUNCEMENTS Announcements over the ship’s public address system will alert you to wildlife sightings, itinerary changes, and landing instructions for going ashore. Announcements can be heard in cabins and all public spaces. On some voyages, where Quark Expeditions Language Programs are scheduled, announcements in English will be repeated in other languages. Out of courtesy to other travelers, we ask that you remain quiet during all announcements – even those made in languages that are not your own.
BRIDGE VISITS During your voyage you may be given access to the Bridge, where you can observe how the Captain and officers sail and navigate the ship. However, the Captain and Bridge officers do restrict access during arrivals and departures from port and during times of complicated navigation. Bridge visits may also be curtailed at the captain’s discretion during inclement weather or rough seas. As the Bridge is an important working area on the ship, we ask that you keep noise to a minimum to avoid distracting the officers from conducting their jobs efficiently. Understandably, Bridge etiquette includes a ‘no eating, drinking or smoking’ policy. ENVIRONMENTAL POLICY Help us take care of our environment. To keep our land and waters clean, kindly use all trash receptacles on board. Never throw anything over the side of the ship. Due to the complicated process of desalinating sea water for use on board, guests are asked to practice water conservation at all times. BATTERY DISPOSAL Please do not throw old batteries in your cabin garbage. Kindly bring them to reception for proper disposal. LOST & FOUND If you find any misplaced items, please bring them to reception or give them to a member of the Expedition Team. If you lose anything yourself, advise our staff so that they can assist you.
Please note that we travel to some of the most remote parts of the world. As we utilize satellite equipment for our connection, it is possible that occasional degradation or outages of services may occur. Personal communication services are not always guaranteed throughout your voyage. We encourage passengers to disconnect from digital life and reconnect with the natural world. You can access network spots found throughout the public spaces of the ship. In some cases, the connection will also work from your cabins; however the best connections will be from public areas. World Voyager guests will receive a free 1GB data card for limited Wi-Fi access on one device, permitting basic Internet browsing, email, posting on social media and voice applications. Additional data can be purchased on ship. Current prices for these optional services will be posted on board the ship. Please note we cannot provide refunds for unused voice or data cards. Please note that due to the connectivity technology of the ship, your cellular devices may be able to receive a signal, connecting to networks on shore in your embarkation country. Data charges may be applied by your cellular provider, and may add up quite quickly. It is safest to turn on airplane mode and turn off data roaming unless you are trying to connect. You may still enable wifi in airplane mode. ONBOARD WEBSITE Our free onboard Web site is an excellent resource for daily programming, expedition team biographies, and other voyage information. Visit MyQuarkVoyage.com during your expedition to take advantage of the materials. Access to this site is available free of charge, even if you have not purchased data. Contact Guest Services if you experience any difficulty logging on.
SMOKING OR VAPING To protect the health and safety of its guests, Quark
Expeditions® maintains a no smoking or vaping policy in the interior of the ship including cabins, near Zodiacs and on landings. Smoking or vaping on the ship is permitted in designated smoking area only, which your Expedition Team members will be happy to point out for you. Always make sure to extinguish cigarettes properly and dispose of them in the proper receptacle. Please, never throw cigarettes overboard.
Lounge
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